Is Flixbus a good bus? Within three months of receipt of the complaint, he must send him a definitive answer. Travel through Europe with FlixBus! For my last trip in Sept 2019 to Ljubljana and Croatia we usually check out the bus station in advance to avoid missing the bus. The process for using FlixBus is simple: Select whether you want a one-way or round-trip bus ticket. The information mentioned in Par. Email: data.protection@flixbus.com. Tickets start from only $9.99, but these very convenient tickets are subject to availability! 1. Upon receipt of your booking number, please contact our Customer Service team at +1 (855) 626-8585 as soon as possible and notify the Customer Service Agent that you are medically required to travel with a companion. Yes, you can expect compensation for registered luggage lost or damaged during the trip with FlixBus unless it was insufficiently packed, unfit for transport, or had a special nature. Choose the number of passengers and bicycles (if traveling with a bike). Please note, use of the bus on site can incur additional costs. 8.5 Passengers who cause soiling in the bus, either intentionally or as the result of gross negligence, shall be obliged to pay FlixBus a cleaning fee of at least $100, provided that passengers shall be entitled to provide evidence that no damage was caused or that the said damage was considerably less than the aforementioned flat rate. Through Omio, you can book a trip to northern Europe as well, and major FlixBus routes in Europe include London to Paris, Vienna to Prague, Berlin to Prague, Amsterdam to Brussels, and Milan to Rome. Note: Carry valuables (identification, electronics, etc.) Friedenheimer Brcke 16. For us, safety comes first: Our green buses meet highest standards of safety and our drivers are trained using . It varies on the date of your cancellation. 1.3 Contact Details of the Data Protection Officer. Our company data protection officer is available to you at any time to answer all your questions and as a contact person on the subject of data protection. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable. The FlixBus fleet of buses is perfectly adapted to the requirements of modern travelers. If you cancel your trip up to 30 days before your departure date, it is free. 1x Checked Bag Your checked bag is to be stowed in the luggage compartment before you enter the bus. It couldn't be easier to book a bus ticket to Toronto with FlixBus. Their buses have a toilet, wifi, and plugins. Our Customer Service Agent will make a separate reservation for your companion (assuming seats are available on the selected ride). Flixbus Vouchers November 2022 - 25% OFF Treat yourself to huge savings with Flixbus Vouchers: 1 promo code, and 31 deals for November 2022. go to flixbus.co.uk All 32 Codes 1 Deals 31 Sitewide 5 For Free Try all Flixbus codes at checkout in one click. The offer does not automatically include use of the bus for additional trips at your arrival location. As per Flixbus policy, you can take 2 bags with you: hand luggage: this will go with you in the bus cabin. 4 (7) GDPR) is: Flix SE. You can do this directly on our website up to 15 minutes before your departure. The controller of the processing of your personal data (Art. For safety reasons, you must stow your carry-on bag underneath your seat, or in the overhead compartment above your seat. Customers are encouraged to place and pick up luggage themselves as instructed by FlixBus staff unless assistance needed. Boarding and off-boarding is only possible via the rear door and is supervised by the bus driver and station agents. Are animals allowed on Flixbus? Cancellation due to Covid-19 operational changes: Boarding and Disembarking: Seats in the first row behind the driver must remain unoccupied. You can also use the Flixbus app to cancel the booking however the cancellation should come at least 15 minutes before the departure time. Enter the booking number of the trip you want to cancel, and your first and last names or the email address you used to book. Toilets will remain open for use and are disinfected and cleaned regularly. Stops in Chamonix A - Chamonix Sud 234 avenue de Courmayeur, 74400 Chamonix, France Chamonix Sud Map Stops in Genve Airport You can actually cancel up to 15 minutes before your trip. 7) DATA COMMUNICATION Easily book your trip with our free bus app! If you cancel your trip 30 days before your departure, it's free. Traveling by bus is the safest way to travel on Europe's roads, according to the Statistical Federal Office. After that, we might charge a cancellation fee. Traveling with FlixBus is so easy, there's not much to explain. Further information about our company can be found in the legal notice . If the Customer has failed to notify FlixBus of a high-risk trip, FlixBus reserves the right to terminate the trip at the scheduled departure time or during the trip. Collection of data. 9.5 Passengers who cause soiling in the bus, either intentionally or as the result of gross negligence, shall be obliged to pay FlixCompanies a cleaning fee of at least 100, provided that passengers shall be entitled to provide evidence that no damage was caused or that the said damage was considerably less than the aforementioned flat rate. After canceling your booking, a voucher will be generated. You will receive up to 1300 EUR per piece of registered luggage if you can prove the value of its contents or 330 EUR per piece if you can't prove the value. In addition, the data concerning the passenger's body temperature are not recorded and stored by the Company. The Customer is not entitled to assert any claims for damages against FlixBus which may arise from such a terminated trip. Download the free FlixBus app now and you can easily book your mega cheap bus tickets directly on your Smartphone. With flixbus, I was very pleased with the customer service especially from tonight's ride, I arrived at exactly 8:14 and the bus was set to leave at 8:15; although my tardiness was there the bus driver Austin was still hospitable. Booking: Internet: It is possible to book via the BusBud website which offers the reservation of Cheap Bus Ticket. Remember to be at the bus stop 15 mins before departure. With the Omio app, booking your FlixBus Europe ticket is quick and easy to complete from the comfort of your home. Coupert automatically finds and applies every available code, all for free. US customers award us an amazing 4.4 out of 5 stars and we keep striving to further improve this score. Click "Search." You will be charged around 5 Euros as a cancellation fee. 2 of the present policy are not stored in FlixBus' servers, but they will count as a requirement for purchasing FlixBus tickets. The carrier shall give notice to the passenger within one month of receipt of the complaint, whether his complaint was upheld, whether it was rejected or if it is still being processed. It from megabus policy is not a valid ticket number in central new bus routes, missed our partner with comprehensive solutions. Simply book your tickets in the app, jump on the bus, and enjoy your trip! The dimensions allowed are 80 x 50 x 30 cm. On the Manage Booking dashboard, cancel the trip you want to change. As a rule, enough sockets are available - sometimes even at each double seat.The company also offers free Wi-Fi to keep passengers entertained during long bus trips. With connections in 28 European countries and over 2000 destinations, you can sit back and relax knowing that Flixbus will get you there in time.Discover the smartest and cheapest way to travel - book on Flixbus now and hit the road! the bus is very quiet and the seats are very comfortable. Luggage will be safe, but things happen in life. Visit the FlixBus Manage Booking page. Hand sanitizer is available. After canceling your booking, a voucher will be generated. Her contact details are: FlixBus Inc. Friedenheimer Brcke 16. He loaded my luggage underneath the bus and easily scanned my ticket from my phone app with no difficulties. Note: Carry valuables (identification, electronics, etc.) We collect and process the following categories of personal data as part of the application process: 80639 Munich, Germany. The fee then moved up to 1 euro, and now it's a system that charges more the longer you wait to cancel. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable. For safety reasons, you must stow your carry-on bag underneath your seat, or in the overhead compartment above your seat. For changes to the departure time or trip destination, the rules of a cancellation would apply. Although they don't offer the most luxurious bus rides, they do offer some great amenities on every bus. For general questions about job postings or the application process, please contact jobs@flixbus.com. Information on this bus route Where are the popular bus stations and stops in Chamonix and Genve Airport? Even appetites are tended to with snacks and drinks being available for purchase at reasonable prices on board. The vehicle is ventilated before and after each ride. Make sure to always book in advance and travel off-peak if you can. Double check yr ticket. It can be 42 x 18 x 30 cm and can weight maximum 7 kg. For general questions about FlixBus, please contact service@flixbus.de. To do that, follow the steps in the HOW TO CANCEL A TRIP section above. Cancel/change your booking Reduced Mobility Whether you travel with a wheelchair, are dependent on a service animal or are pregnant at the time of your trip, our bus partners do their best to make their buses as comfortable and accessible as possible for you. You will receive a customized offer from us. Discover new cities, visit your friends and family as often as you want, and go on relaxing holidays. When u arrive at the bus stop or station check with the ticketing booth which berth is for flixbus. If you would like to book additional or special luggage after your ticket purchase, a fee will apply. Man on Bus. Digital passenger check-in for a contactless boarding experience. Email: service@flixbus.de. Input your desired departure and arrival cities and select your dates. Unfortunately the company Flixbus does not accept animals on board. with you in your carry-on bag. with you in your carry-on bag. You can then use that voucher to claim your money. If you require the bus on site, please inform us of your plans when making a reservation or send us an e-mail to charter@flixbus.com. Cancellation and Changing Policy with Flixbus You can cancel your booking with Flixbus up to 15 minutes before your departure time. If you cancel your trip up to 30 days before your departure date, it is free. Checking flixbus app see below. Telephone: +49 (0)30 300 137 300. Flixbus offers bus transportation to and from various cities around the USA. You can use FlixBus to find a bus route to your desired destination. But if it's less than 30 days, Flixbus will charge you cancellation fees. Name and address of the controller. Traveling in Europe is now super easy when you book with Flixbus!Buy your Flixbus bus tickets ahead at unbeatable prices for fast and last minute travel. In the good old days, any modifications/cancellations used to be free. With FlixBus, you can travel throughout Europe at affordable prices and are ensured a safe journey. After deducting the cancellation fee Flixbus will generate a voucher for the remaining amount. Chamonix to Genve Airport buses are provided by FlixBus, SwissTours, BlaBlaBus and Alpybus. FlixBus offers over 20,000 daily bus connections throughout Germany and its neighboring countries and is the biggest long distance bus network. Are Private Rules To Rules You Long Relationship Coping Read over 500 reviews from recent FlixBus travelers: Flixbus is very convenient, you can book your trip in many cities and at different times. Flexibility: The Flixbus cancellation and modification policy is actually really easy and straightforward. After that, we might charge a cancellation fee. 1x Carry-On Bag. 2. We ask our passengers to be patient and keep the distance while boarding and off-boarding the bus. They also have options in Europe for those traveling or living abroad. EU countries started a procedure to remove the United States from a list of countries whose citizens can travel to the 27-nation bloc without additional COVID restrictions. travel baggage: this will go in the trunk and it can be up to 20 kg. With FlixBus you will always arrive to your destination safely as safety on board each of our buses is our main priority. If you change your trip less than 30 days prior to departure, a cancellation fee is deducted from the voucher value.